AM Technology - User Guide

1 - Introduction

Welcome to AM Technology Project User Manual! This guide has been crafted to provide you with comprehensive instructions on how to effectively navigate and utilize the features of our platform. Whether you are a new user or a seasoned member, this manual will serve as your go-to resource for understanding the functionalities and making the most out of your experience.

Purpose

The purpose of this user manual is to empower you with the knowledge and skills necessary to seamlessly interact with our website. From registration to utilizing advanced features, each section is designed to provide clear instructions, tips, and best practices.

Audience

This manual is intended for users at all levels, including those new to the platform and those seeking a deeper understanding of advanced features. Whether you're a buyer, seller, or administrator, you'll find valuable insights tailored to your role.

How to Use This Manual

To maximize the benefits of this manual, follow the logical order of sections or use the detailed index to jump to specific topics of interest. Each section is structured to offer step-by-step guidance, and we encourage you to explore at your own pace.

Authorized Use Permission

By accessing and using this project, users acknowledge and agree to adhere to the terms and conditions outlined in the User Agreement. It is the user's responsibility to comply with all applicable laws and regulations while using the platform.

Prohibited Activities

Users are expressly prohibited from engaging in activities that violate the User Agreement, including but not limited to fraudulent transactions, illegal content creation, and unauthorized access to the platform's systems.

Contact Information

For inquiries related to authorized use and permissions, please contact our support team at [email protected].

2 - Customer Panel Overview

Welcome to the customer panel. In this section, we will walk you through the various features and functionalities that enhance user shopping experience.

The Customer Panel serves as your personalized gateway to an enhanced shopping experience on our platform. It is a central hub where you, as a valued user, can navigate, explore, and engage with a myriad of features designed to streamline your journey.

Within the Customer Panel, you have access to essential tools that empower you to make informed decisions, discover new products, and connect with sellers seamlessly. From browsing listings and applying filters to leveraging advanced features like personalized recommendations and notifications, the Customer Panel is your go-to space for tailoring your shopping experience to your preferences.

2.1 - Features

Explore a comprehensive suite of features designed to enhance your experience. From managing your profile to accessing personalized recommendations, these tools are crafted to provide convenience and customization.

  1. Overview
  2. Profile
  3. Wish List
  4. Orders
  5. Billing
  6. All Notifications
  7. Access and Control
  8. Change Password
  9. Inbox
  10. Saved Searches
  11. Language Update
  12. Country Update
  13. Currency Update
  14. Shipping Addresses
  15. Payment Methods
  16. Feedback and Reviews
  17. Return and Refund Requests
  18. Support Center
  19. Shopping Cart
  20. Recommended Products
  21. Discounts and Promotions
  22. My Wallet
  23. Register/Login with Phone Number
  24. Register/Login with Email
  25. Credit System
  26. Subscription System
  27. User Online Status
  28. Connected Devices
  29. Blog View
  30. Sharing

2.2 - Guest Features

As a guest, user can explore platform and access a range of features without the need to log in. Feel free to:

  1. Browse Listings:
    Explore a diverse array of products and discover the latest deals and promotions.
  2. Search Listings:
    User can use search functionality to find specific products or categories quickly.
  3. View Listing Details:
    Dive into comprehensive information about each listing, including product details, pricing, and images.
  4. Listing Ratings:
    Check out the ratings provided by other users to make informed purchasing decisions.
  5. Listing Q/A:
    Peruse the Questions and Answers section associated with each listing.
  6. Seller Profile:
    Learn more about sellers, their profiles, ratings, badges, listings, and certificates.
  7. Contact Seller:
    If the admin has enabled the feature, contact sellers for more information.
  8. WhatsApp Support:
    Connect with our support team or admin via WhatsApp for any inquiries or assistance.

2.3 - User Registration Methods

This method allows users to register using their email addresses or phone number or with social media account ( facebook, google). When users choose method, they will need to provide a valid information during the registration process.

Enhanced Security Features:

Admin has the option to enable or disable the verification process. Choose to run the registration process only with email, phone number, or both, based on your preferences.

2.3.1 - Register With Email

Steps:

  1. Click on the "Sign Up" button on the homepage.
  2. Choose the email registration option.
  3. Enter your email address and a verification link will be sent to your inbox.
  4. Click on the link to verify your email.
  5. Complete your profile details to finish the registration process.

Benefits:

  1. Comprehensive account verification through email confirmation.
  2. Receive newsletters, promotions, and order updates through your registered email.

2.3.2 - Register With Phone Number

Steps:

  1. Click on the "Sign Up" button on the homepage.
  2. Select the option to register with your phone number.
  3. Enter your phone number and a verification code will be sent to you.
  4. Verify your account by entering the received code.
  5. Complete your profile details and start exploring our platform.

Benefits:

  1. Quick and straightforward process.
  2. Receive account verification in real-time.
  3. Stay connected with updates via SMS.

2.4 - User Login Proces

Our platform offers a flexible login process, allowing users to log in using their preferred method: email, phone number, or social media accounts like Facebook or Google. Follow these steps for a seamless login experience.

2.4.1 - Login With Email

If you registered with your email address, follow these steps:

Steps

  1. Click on the "Login" button on the homepage.
  2. Choose the "Email" login option.
  3. Enter your registered email address and password.
  4. Click "Login" to access your account.

2.4.2 - Login With Phone Number

If you registered with your phone number, follow these steps:

Steps

  1. Click on the "Login" button on the homepage.
  2. Choose the "Phone Number" login option.
  3. Enter your registered phone number and the verification code sent to you.
  4. Click "Login" to access your account.

2.5 - Password Security

Ensure the security of your account by choosing a strong password. Passwords must be at least 8 characters long and contain at least one special character.

2.5.1 - Change Password

Steps

  1. Log in to your account.
  2. Navigate to your account settings.
  3. Locate the "Change Password" option.
  4. Enter your current password and your desired new password.
  5. Click "Save" or "Update" to confirm the change.
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